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PIECES OF VERMONT

Owned & operated by
RES eCom, Inc.
PO Box 578
Jacksonville, VT 05342
800-507-7721
About Us   Contact Us shim

   

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Shipping Policy & Rates


Delivery Methods:

delivery truck PiecesOfVermont.com (POVT) currently has 6 Retail Merchants that drop-ship orders directly from various locations in Vermont. Because we have a number of businesses using our system, it is understandable that preferred individual delivery methods vary. Therefore, your order may be delivered via FedEx, UPS, or the United States Postal Service (USPS), depending on the products you ordered and the Vermont Retail Merchant who is drop-shipping them to you. The delivery service (FedEx, UPS, or USPS) chosen to deliver your order will be the most reliable for your delivery ZONE/region, based on our shipping history.

Our shipping and handling charge is intended to compensate our merchants for the cost of processing your order, handling and packaging the products you have purchased, and delivering them to you and/or the recipients you designate as expeditiously as possible.

In addition, since we may be drop-shipping parts of your order from different locations in Vermont, your order may arrive in more than one package and not all at the same time. Rest assured though, unless we contact you, your complete order is on the way and will arrive shortly.

Shipping & Handling "Ship Via" ZONES:

Shipping Zones

During the CHECKOUT process you will be asked to select the appropriate delivery ZONE from a "Ship Via" drop-down menu. You will also see the map shown here, along with the following information...

  • Select ZONE 1 from the drop-down menu above for SHIP TO deliveries to the following states; CT DE DC ME MD MA NH NJ NY PA RI VT. Days on shipping truck; 2-4 days.
  • Select ZONE 2 from the drop-down menu above for SHIP TO deliveries to the following states; AL AR FL GA IL IN IA KY LA MI MN MS MO NC OH SC TN VA WV WI. Days on shipping truck; 3-5 days.
  • Select ZONE 3 from the drop-down menu above for SHIP TO deliveries to the following states; APO AK AZ CA CO HI ID KS MT NE ND NM NV OK OR SD TX UT WA WY. Days on shipping truck; 5-9 days.
  • In the event that an incorrect shipping ZONE is selected, we will contact you by phone or Email concerning the necessary payment adjustment prior to shipping your order.
  • If you require Rush Delivery, please note that we do NOT offer Overnight delivery. We can upgrade your order to UPS 3-Day Select, Priority Mail or 2nd Day Air for an additional charge that will be re-billed to your credit card after we ship your order. Simply send us an Email or give us a call (800-507-7721) after you finish your order to request a Rush Delivery upgrade.
  • Delivery Method: We ship orders within the Continental US using FedEx Ground, UPS Ground, or the US Postal Service, depending on which service is most reliable for the type of product you ordered. We use the USPS (US Postal Service) for shipments to AK, HI & APO addresses.
  • Lastly, wedding favors may require additional Shipping & Handling due to the large number of pieces, packing materials, and/or associated weight. If the S&H is greatly than we estimated, then we'll contact you to approve the additional charge before re-billing your credit card.

2008 Shipping & Handling Rates:

SubTotal Amount

ZONE 1 States:

CT DE DC ME MD MA NH NJ NY PA RI VT

ZONE 2 States:

AL AR FL GA IL IN IA KY LA MI MN MS MO NC OH SC TN VA WV WI

ZONE 3 States:

APO AK AZ CA CO HI ID KS MT NE ND NM NV OK OR SD TX UT WA WY

Estimated number of days on delivery truck.

2-4

3-5

5-9

UP TO $20

$8.44

$8.92

$9.39

$20.01-$30

$8.86

$9.34

$9.81

$30.01-$45

$10.39

$10.86

$11.80

$45.01-$60

$13.48

$14.11

$15.21

$60.01-$80

$16.63

$17.31

$18.88

$80.01-$100

$20.77

$21.71

$23.60

$100.01-$120

$24.91

$26.07

$28.32

$120.01-$150

$31.15

$32.57

$35.40

Over $150

13.5% of Subtotal

14.7% of Subtotal

15.7% of Subtotal

Shipping Perishable Items: During the summer months (May - Sept.) warmer temperatures require us to ship perishable items to arrive in no more than 3 business days. This affects states west and south of PA (ZONES 2 & 3 during CHECKOUT) for which we will use UPS 3-Day Select, 2nd Day Air, or FedEx Priority for delivery. During periods of exceptionally high heat (80+ degrees) orders containing perishable items are shipped using food safe cold packs and will only be shipped on Mondays and Tuesdays, so that your package does not sit in a warehouse over the weekend. If necessary, please notify receivers of gifts that perishable items are being sent to them and should be refrigerated as soon as they arrive. If additional shipping charges apply for delivery, we will contact you before shipping the perishable items. We appreciate your understanding and firmly believe that the Vermont specialty foods you'll receive are well worth the extra expense.

Shipping Heavy Items: Concerning heavy items, such as gallons of Grade B maple syrup, additional shipping charges may apply and will be noted on the particular product page.

Our Returns Policy:

We want you to be happy with your Pieces Of Vermont purchase. If that's not the case, we'll work hard to make things right. Should you simply change your mind about any purchase, please return it within 60 days, along with the order number and date of purchase, for an exchange or a full refund of your purchase price. Simply send us an Email or give us a call (800-507-7721) so that we may provide you with our Merchant's return address and shipping instructions. Your satisfaction is important to us and we'll do everything we can to rectify any disappointing situation.
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